The Save Mart Companies

Bringing people together through our passion for food and a remarkable shopping experience!

Cost Changes

As The Save Mart Companies (TSMC) continually works to put the customer at the center of our decision-making, we are instituting a new cost management process to standardize the evaluation and approval of cost change requests across our three banners (Save Mart, Lucky, FoodMaxx).

Going forward, TSMC will accept cost changes only after a full evaluation and explicit approval from our cost evaluation team. Please ensure that all future cost change requests adhere to the following process:

  1. TSMC needs sufficient time to fully evaluate the cost change requests as well as the impact to our customers. For non-Fresh goods (e.g., outside of Produce, Fresh Meat, Fresh Dairy, and Service Deli) we will require a minimum 60 day notification prior to a cost change on new orders from our suppliers. For Fresh UPC coded goods we require a minimum of 30 days notification.
  2. TSMC will review cost change requests only when sufficient data has been provided to properly validate them. A detailed justification must be submitted with each cost change. Supplier requests should be submitted to respective category merchants and must include:
    • Written request for price changes on specific products
    • Completed TSMC template
  3. TSMC will evaluate cost changes vs. input cost (e.g. commodities) movements and other relevant indicators to determine if the request is justified. TSMC retains the right to approve or reject cost changes following evaluation.
  4. Decisions will be communicated back to our suppliers from TSMC retains the right to stop ordering items with unapproved cost changes.
  5. Suppliers should not communicate cost changes through SSI/brokers/ 3rd parties without first discussing and receiving approval from TSMC.
We will be moving to this new policy effective February 3rd.

The Save Mart Companies appreciate your cooperation and thank you in advance for your support. If you have any questions please contact the Cost Team at